Frequently Asked Questions

Pricing and Payment

Do you offer free estimates?

Yes, we offer complimentary design consultations. You can schedule one whenever you are ready to start talking about your project. You do not necessarily have to be ready to begin construction right away. To schedule a consultation, simply contact us.

How do we pay for our pool?

A down payment should never be more than $1,000 with any pool company in California. We generally require a down payment for engineering and plan submittal, unless scale and/or materials being ordered require a larger down payment.

A typical payment schedule is in stages and consists of a 30%-40%-20%-10% payment schedule. Pre-Gunite, Pre-Plaster, Equipment start up then the final 10% is due once the pool has passed final inspection.

On average, how much more will my pool cost if I add an in-ground spa?

The cost of anything depends on design and amenities. On average, you can expect to pay at least $8,000 more if you intend to add a custom spa.

Our Process

What is your average build time?

This all depends upon the city you live in and the design and amenities of your pool. Barring any interruption from Mother Nature, the average pool build is 5 to 8 weeks in length.

Will there be a specific person over-seeing my project?

Yes, you will have a Project Manager dedicated to your pool.

How noisy is construction? During what hours can I expect the crew to be at my house?

There are many phases to swimming pool construction, but only a couple of them are particularly noisy, namely excavation. The majority of work is not noisy.

The crew generally will work during daylight hours, but will respect any restrictions requested by you as the homeowner and/or your neighborhood. These restrictions should be disclosed prior to construction in order to make sure the timeline is accurate.

What happens to my driveway and yard during the pool construction process?

Prior to construction beginning, your landscape will be assessed to determine the best way for the crew to access the building site. Some of the equipment used is heavy machinery. As such, if you have lots of fencing, pavers, etc., there may be a need to temporarily remove or a risk of damage in the process. If such a risk exists, you will be informed of it prior to construction.

Certain phases, such as plumbing, will require trenching, so your yard may not look pristine during those days.

What brands of pool equipment do you use?

We primarily use Hayward and Pentair, as well as Jandy. Some other equipment may be used upon request.

Do you teach me how to use my pool and controllers?

Each new pool customer gets an orientation from an in-house technicians. Depending upon the complexity of the pool, orientations generally last one hour. Beyond that, our in-house service coordinators are available by phone or contact form to answer any questions. Manuals are also given to homeowners for reference.

Permits

Do you pull permits for me?

Yes.

How long does it take to get a permit?

Depending on your jurisdiction, it may take 5 days or 4 weeks. In general, expect it to take 2 to 3 weeks.

Pool Covers

Do I need a pool cover?

You may want to consider a pool cover for several reasons. If you have concerns about someone falling in the pool when it is not in use and/or unattended, a pool cover can create a safety barrier (although it should not be the only barrier between people and your pool). Others employ a pool cover to block blowing dirt and debris, particularly in areas with nearby open fields. Pool covers can also help to keep heat in the pool when using heaters or heat pumps for year-round swimming.

What are pool cover options?

Covers range from an automatically retractable, heavy duty cover to an inexpensive solar bubble cover that can be placed on the surface of the pool. Trying to keep a pool warm in the winter without at least a bubble cover is not only costly, but can be impossible if an electric heat pump is the heating source.

Are pool covers safe around kids?

There are certain covers and even nets that can be used for safety around kids. Your pool professional will be able to give you any information about the safety features of a particular pool cover. Some jurisdictions consider a pool cover as partially fulfilling the outlined barrier requirements, but each city is different in what they consider an adequate barrier for the pool.

Our Process

What does your standard package include?

Since we build custom pools, there really is no “standard.” For illustration purposes only, a base-level pool is a sports or play pool up to 5 feet in depth, with an 80-foot perimeter and 400 square foot surface area, and 240 square feet of decking. This pool would include a Hayward Variable Speed Pump, Cartridge filter, Omni digital Control Panel, Suction Cleaner, and much more.

Do you build many diving pools, or are they mainly play pools?

These days, play pools and lounge pools are the most popular types of pools. We can still construct diving pools, but they are generally more expensive and must follow several guidelines for safety reasons.

For those who are interested in a diving pool, there are now many options beyond an actual diving board, including jump boards and diving rocks built into the surrounding landscape or a waterfall.

What is the average size of a pool?

There’s no need to base your design on an average, but 30 feet by 15 feet is common.

What are the requirements for barriers in my city?

Each city’s barrier requirements are different. It is your responsibility as the homeowner and resident to satisfy these requirements. Please see your pool designer for the specifics of your jurisdiction.

What is the difference between a hot tub and a spa connected to my pool?

Generally, a hot tub (or acrylic spa) tends to be more therapeutic. In-ground spas that connect to your pool have a limitation on the number of jets and seats, and other features, that can be included. Hot tubs vary in size, shape and jets, and can also be part of a backyard transformation. Some hot tubs can even be installed to fit into the overall environment through the use of walls, rock formations and other integration techniques.

Can I add a spa to my pool in the future?

Provided there is enough available space for the body of water and associated equipment, a spa can be added to an existing pool, but it can be quite expensive.

Can I add a water feature to my pool in the future?

Depending on the type of water feature, some can be added after a pool is built, but it can be expensive. Price will be dependent on necessary construction and plumbing modifications, in addition to the components of the feature itself.

Where does my pool pump go? Can I hide it somewhere in the yard?

Many people build screen walls to hide equipment or hide it with landscaping, large waterfalls, etc. Pool equipment is strategically placed for functionality, accessibility and aesthetics. The larger the distance between the pool and its equipment, the more costly installation will generally be. A larger distance may also make the equipment a little less efficient. There are also building code requirements that need to be met to determine location.

How can I create shade around my pool?

There are several different options for getting shade around your pool. Of course, the most economical solution is smart placement of your pool. Other solutions include umbrellas, pergolas or other shade structures, or shade sails that attach to poles anchored in your yard or your patio and that stretch across areas that need protection from the sun. Shade trees are also an option, but you must consider how much they may litter in your pool and the how the root system may eventually interfere with your pool structure. Always check with a landscaper before placing any living plant around your pool.

Where do you suggest I put a basketball sleeve?

Place your basketball sleeve in an area that is away from steps and benches, and at an accessible depth for an average-height person. Also consider what will be behind the basketball sleeve. A poorly placed basketball sleeve can result in your basketball ending up in your neighbor’s yard.

Does building a pool increase the value of my home?

A pool will increase the value of your home, but it is not a direct transfer of value (a $30,000 pool will not usually increase your home’s value by $30,000). The value of adding a pool should be measured in the years of enjoyment it will bring to your family, in addition to the monetary value and marketability it brings to your property.